Privacy policy FITIMPROVE

FITIMPROVE (trade name of Controll B.V), located at Het Eiland 4, 1693BW in Wervershoof, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Het Eiland 4, 1693BW in Wervershoof

R.S. Kappelhof is the Data Protection Officer of FITIMPROVE, he can be reached at [email protected]

Personal data that we process

FITIMPROVE processes your personal data because you make use of our services and/or because you provide the personal data to us yourself. You will find an overview of the personal data that we process below:

– First and last name
– Gender
– Date of birth
– E-mail address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Information about your activities on our website
– Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at [email protected] and we will remove this information.

For what purpose and on what basis we process personal data

FITIMPROVE processes your personal data for the following purposes:

– Handling your payment
– Being able to call or e-mail you if this is necessary to be able to perform our services
– Offer you the possibility to create an account
– To deliver goods and services to you
– FITIMPROVE analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
– FITIMPROVE also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

FITIMPROVE does not take decisions based on automated processing of cases that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (such as an employee of FITIMPROVE) among them.

How long we keep personal data

FITIMPROVE does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. Personal information such as your e-mail address serves as your unique login details and to send you automated e-mails such as password recovery (if requested).
We also collect physical information from the user, such as height, weight, age, gender, body fat percentage, etc. in order to be able to calculate macronutrients as accurately as possible.

Sharing of personal data with third parties

FITIMPROVE only provides to third parties and only if this is necessary for the implementation of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

FITIMPROVE uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. FITIMPROVE uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by FITIMPROVE and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected] To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. FITIMPROVE would also like to point out that you have the possibility to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link:

How we protect personal data

FITIMPROVE takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or via [email protected]

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